Shop Account Registration & Privacy Policy

Effective Date: September 3, 2026

A. Solenne Institute respects the privacy of individuals who create accounts, purchase Institute materials, and access licensed intellectual property through our website. This policy explains how information associated with customer registration and account activity is collected, used, and maintained.

By creating an account through the A. Solenne Institute shop, you acknowledge the practices described below.

1. Information We Collect

When you register for an account, place an order, or access purchased materials, we may collect information including:

  • Your name
  • Email address
  • Username and account information
  • Billing information provided during a transaction
  • Order and purchase history
  • License type or access level associated with a purchase
  • Download and access records
  • IP address
  • Date and time of account, order, login, or download activity
  • Basic browser, device, and technical information necessary for website security and operation
  • Communications you send to the Institute regarding your account, order, or licensed materials

Passwords are managed through the website’s account system and are not displayed to A. Solenne Institute in readable form.

2. Why We Collect This Information

Information associated with your account may be used to:

  • Create and administer your customer account
  • Process and document purchases
  • Provide access to purchased materials
  • Maintain records of licenses granted to customers
  • Verify authorized access to Institute intellectual property
  • Maintain download and transaction histories
  • Respond to account and customer-service requests
  • Protect the security and integrity of the Institute’s website and digital materials
  • Detect suspected unauthorized access, misuse, redistribution, or other violations of applicable licensing terms
  • Maintain records necessary to administer or enforce agreements between the customer and A. Solenne Institute
  • Meet applicable accounting, tax, regulatory, or legal recordkeeping requirements

Account information is not collected for the purpose of selling personal data.

3. Licensed Intellectual Property and Access Records

Materials available through the A. Solenne Institute shop may be protected by copyright and provided subject to specific licensing terms.

For this reason, the Institute may maintain records connecting a customer account with:

  • the material purchased;
  • the applicable license;
  • the associated order;
  • the date access was granted; and
  • relevant download or access activity.

These records help establish authorized access, maintain licensing records, investigate suspected misuse, and protect Institute intellectual property.

Account registration does not transfer ownership of Institute intellectual property to the customer. Rights of use are determined by the license associated with the applicable purchase.

4. Payment Information

Payments may be processed through third-party payment providers.

A. Solenne Institute does not intentionally collect or store complete payment-card credentials when those credentials are processed directly by an authorized payment provider. Payment providers may process information according to their own privacy policies and security practices.

5. Service Providers

The Institute may use third-party technology providers to operate its website, process transactions, host digital materials, provide account functionality, maintain security, or deliver purchased content.

Information may be shared with these providers only to the extent reasonably necessary for them to perform services on behalf of the Institute or as otherwise permitted or required by law.

A. Solenne Institute does not sell customer account information to advertisers or data brokers.

6. Account Security

Customers are responsible for maintaining the confidentiality of their account credentials.

Accounts are intended for the registered customer unless the applicable license expressly permits broader organizational or institutional access.

Customers should not share passwords or provide unauthorized individuals with access to restricted Institute materials.

The Institute may restrict or suspend account access when there is reasonable evidence of account compromise, fraudulent activity, unauthorized distribution, or material violation of applicable licensing terms.

7. Information Retention

A. Solenne Institute may retain customer, transaction, licensing, and access records for as long as reasonably necessary to:

  • administer customer accounts;
  • maintain records of licenses granted;
  • document transactions;
  • comply with applicable legal or financial obligations;
  • resolve disputes;
  • maintain security records; or
  • establish, exercise, or protect the Institute’s rights.

Deletion of an account does not necessarily require deletion of transaction, licensing, security, or other records that the Institute has a legitimate or legal reason to retain.

8. Your Information

You may contact A. Solenne Institute to request correction of inaccurate account information or to inquire about personal information associated with your customer account.

Additional privacy rights may apply depending on your location and applicable law.

Some information may need to be retained even after a privacy request when retention is reasonably necessary for legal compliance, transaction documentation, fraud prevention, security, dispute resolution, or protection of contractual and intellectual-property rights.

9. Cookies and Technical Data

The Institute’s website may use cookies and similar technologies necessary for functions such as:

  • account authentication;
  • shopping-cart operation;
  • checkout;
  • security;
  • session management; and
  • website functionality.

Additional information regarding website-wide cookies or analytics should be addressed in the Institute’s general website Privacy Policy or Cookie Policy, where applicable.

10. Children’s Accounts

The A. Solenne Institute shop and its licensed professional, educational, research, and intellectual materials are not directed toward children.

The Institute does not knowingly solicit account registration from children where parental or legal authorization would be required.

11. Changes to This Policy

A. Solenne Institute may revise this policy when its website, account systems, business practices, or applicable requirements change.

The effective date at the top of this policy will indicate the most recent revision.

12. Contact

Questions concerning customer registration or privacy may be directed to:

A. Solenne Institute
Email: support@asolenneinstitute.org
Website: asolenneinstitute.org